Business Analyst



December 2016


We like to do things a bit differently at Lab. On an exciting and award-winning journey, we work to create a new human approach to digital, where we love the creativity, technology, strategy, and shaping businesses and people’s lives for the better.

We want to be the most human-savvy digital agency in the world. You can be part of our journey.


We’re now looking for somebody who can be a good asset in supporting the team in delivering good quality work to the client. Somebody who sees the excitement in a process and wants the chance to influence it. Somebody who wants to make the difference and get recognised for it. Also somebody who loves creating solutions and make friends on the way.


As Business Analyst you are a key member of the business analyst team and have a collective accountability for delivering high quality, appropriate and profitable digital solutions to clients’ challenges. You will report directly into the Project Director.


Overall Responsibility

Working closely with Project Managers, Client Account Director and Production team. You will support the Senior Business Analysts in capturing, defining and documenting client requirements. You will deliver value by understanding the business and help in suggesting a solution to meet clients’ goals.


Key areas:

  • Specification
  • Value for clients
  • Ownership


About you

You jump in with both feet. You’re courageous. You ask questions and communicate what you think.

For you, it’s not about resources, it’s about resourcefulness. You have the initiative, energy and drive to make things happen.


You have a client first mentality, but you’re also focused on looking out for your teammates and helping to make the agency a better place.

You’re obsessive about all aspects of design, fixated on the smaller details as well as the bigger picture of your work, and are ambitious and driven.


To Apply

Send your CV and a covering letter to, stating why you think you are the ideal candidate for the role and how you think you could help us on our journey to creating A Better Experience™.