Why should brands adopt neuromarketing?


Neuromarketing has been a hot topic amongst marketers for the past several years, but why should brands buy into it? What can senior marketers learn from neuromarketing that they didn’t already know and why is neuromarketing being adopted so heavily?

As digital continues to infiltrate every part of our daily lives and as the eCommerce landscape expands, more brands than ever are exploring the connection between human behaviour and brand loyalty. And the brands really getting ahead are the ones asking why consumers do what they do — especially as it relates to the online customer.

To help brands new to neuromarketing navigate the waters, we asked our senior staff and directors to answer the question: Why should brands adopt neuromarketing?

Here is what they had to say...


Why should brands adopt neuromarketing?

Jonny Tooze, MD & Founder


Neuromarketing enables brands to make more informed decisions in their creative direction and communication for their marketing and advertising strategies. It helps them to relate to customers and emotionally engage them — leading to better sales, conversions and loyalty.

Tom Head, Director 


1. To get results!

2. To learn more about how your consumers think AND feel.

3. To evolve, to push the bar, to move things forward...you cannot be stood still. 


Matthew Lloyd, Account Manager


The fact that neuromarketing enables brands to understand behavioural trends that the consumer often isn’t even aware of themselves provides a counter argument to surveys and focus groups. It is about establishing a ‘deeper emotional understanding’ using unbiased, reliable research methods.

A brand can make far more robust assumptions based on someone’s sub-conscious state as there are no external-influences in play.


Justin Thorne, Head of Strategy & Performance Marketing


Many brands may be buying all the inventory they can from certain channels such as Search, and are locked in an infinite optimisation cycle, trying to squeeze out 0.5% ROI assuming the silver bullet is from multi variate testing buttons, images, and text. 

We have to remember at the end of all of this high tech marketing is a human being. If you can define the motive and the cognitive nudges required to drive performance at the outset of a campaign, you can reset the bar and leap over it.


Toby Kesterton, Client Account Director


The holy grail for brands is to connect to people and have relevant one-to-one conversations. Neuromarketing offers a set of tools to understand the customers immediate needs and deeper wants and offers practical outcomes on how brands can be customer focused in their comms.


Want to learn more?

If you are interested in speaking with our team about Lab’s services - including neuromarketing - please get in touch via email at hello@lab.co.uk or give us a call at 0207 183 6668. 

Paige Guyan - Marketing Manager at Lab

By Paige Guyan

Paige brings a decade of marketing experience to Lab. Paige has been a published journalist in the American music and fashion industries, and is now an Inbound Certified marketing professional within the UK digital community.

Keep up with Paige on Twitter @paigeguyan.

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