Connected Digital Experiences in Travel: Why Behavioural Science is the Key
LAB | 15 January 2026 | 2 min
Secure your spot
Thursday 26th February | 10 - 11 AM | Online via Zoom
Why do potential customers browse your site but abandon booking at the last click? This event explores why those investing in data-driven optimisations and CX are seeing a *1.6x higher CLV and 1.4x higher revenue growth compared to those who aren’t. With that in mind, can you afford not to? Our Behavioural Director, Lottie, will demonstrate how you can identify the invisible blockers in your CX (from checkout anxiety to choice overload) and how to use behavioural frameworks to turn your browsers into guests.
Key takeaways:
The psychological friction points that kill conversions in the travel space
The disconnect between online and offline marketing is costing you business
Why website optimisations aren’t a nice-to-have but a must
How behavioural science and understanding your audience are vital to website conversions
How AI is killing website search functionality and what you can do about it
Spaces are limited, and if you’d like one of our exclusive brunch boxes, make sure you act fast!